What is required of banks when they change governing documents?

When banks change their governing documents, they must provide written notice to customers. This requirement is essential as it ensures transparency and allows customers to be fully informed about changes that may affect their accounts or the relationship they have with the bank. Governing documents often dictate important policies, terms of service, and operational guidelines. By notifying customers in writing, the bank demonstrates its commitment to keeping its clients informed and upholds regulatory standards for clarity and communication.

Publishing notices within the bank, as suggested in one of the other choices, may not be sufficient to reach all customers, especially those who do not frequently visit the bank. Similarly, the idea that banks could make changes without any notification undermines customer rights and trust. While some governing document changes might be internal and not directly impactful on customers, informing them through written notice ensures that they have the opportunity to understand the implications and take any necessary actions.